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Senior UX Researcher - Madison Wisconsin
Company: Humana Location: Madison, Wisconsin
Posted On: 05/17/2024
Become a part of our caring community and help us put health first The Senior UX Research Professional designs and executes research for digital products including website and native mobile app. Uses generative, formative, and summative research to guide UX and Visual Designers, Copywriters, Content Strategists, Digital Product Managers, and Stakeholders on strategy, approach, and execution of an exceptional user experience. Identifies knowledge gaps and develops research roadmap. Supports research team operations. Work independently and collaboratively. Required Qualifications -
5+ years of qualitative user research in a digital product/UX environment -
Strong knowledge and application of user-research techniques -
Experience with unmoderated UX research and survey tools -
Passionate about evangelizing research and instilling empathy -
Demonstrated ability to work with and influence stakeholders to determine strategy in the digital space -
Experience working with business, technical, design, and legal constraints -
Excellent verbal and written communication skills -
Well-organized -
Working knowledge of market research, segmentation, Voice of Customer, and analytics -
Basic business acumen Preferred Qualifications |
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