Chophouse Restaurant/BAR Manager - Glen Dale West Virginia

Company: Oglebay
Location: Glen Dale, West Virginia
Posted On: 04/13/2024

As the Manager of our new upscale steakhouse, you will be at the forefront of our grand opening, leading a team of passionate professionals to create unforgettable dining experiences that will leave our guests craving more. This is your opportunity to make your mark on the culinary landscape of Wheeling and establish our steakhouse as the premier destination for luxury dining.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Pre-Opening Preparations:


--- Collaborate with senior management to develop and execute a comprehensive pre-opening plan, encompassing everything from menu development to staff recruitment and training.


--- Oversee the setup and design of the restaurant space, ensuring that every detail reflects our commitment to elegance, sophistication, and the art of steakhouse dining.


Team Building and Training:


--- Recruit, train, and inspire a team of hospitality professionals, instilling a culture of excellence, teamwork, and unparalleled guest service.


--- Conduct thorough training sessions to familiarize staff with our menu offerings, service standards, and the unique ambiance of our steakhouse.


--- Complete appropriate training listed on the human resources Training Matrix.


--- Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.


--- Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.


Guest Experience:


--- Set the stage for extraordinary dining experiences, ensuring that every guest feels welcomed, valued, and pampered from the moment they arrive.


--- Anticipate guest needs and preferences, providing personalized recommendations and creating magical moments that leave a lasting impression.


Operational Excellence:


--- Oversee all aspects of restaurant operations, including inventory management, vendor relations, and financial performance.


--- Implement efficient systems and procedures to optimize productivity, minimize waste, and maximize profitability without compromising on quality or service standards.


Marketing and Promotion:


--- Partner with the marketing team to develop and execute a strategic marketing plan to generate buzz and excitement around our grand opening.


--- Engage with the local community and build relationships with key influencers to drive traffic and establish our steakhouse as a must-visit destination.


Qualifications:


--- Proven experience in upscale dining establishments, with a minimum of 4 years in a managerial or supervisory role.


--- A dynamic leader, teacher, and mentor with a passion for innovation, creativity, and pushing the boundaries of culinary excellence.


--- Exceptional communication skills, with the ability to inspire and motivate a diverse team and connect with guests on a personal level.


--- Strong business acumen and a track record of driving revenue growth, managing budgets, and achieving financial targets.


--- Flexibility, adaptability, and a willingness to roll up your sleeves and do whatever it takes to ensure the success of our grand opening.


--- Strong wine and spirits knowledge. Sommelier or similar qualifications preferred.


SUPERVISORY RESPONSIBILITIES


Directly supervises 1 Assistant Manager, 2 Bartenders, 4 Service Staff and 4 Support Staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


EDUCATION and/or EXPERIENCE


Four college or university program certificate; or four to six years related experience and/or training; or equivalent combination of education and experience
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