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Client Service Consultant - Everett Washington
Company: Deluxe Corporation Location: Everett, Washington
Posted On: 05/18/2024
Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists. Why join us: -
There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization. -
We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! -
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. -
We believe our people drive our success and growth, so we back that up with employee stock grants. Every employee at deluxe is an owner! The Client Service Consultant is responsible for program management and excellency of order execution for top tier clients. The Consultant primarily responsible for end to end process for new orders, reorders and any change requests. The Consultant provides solution recommendation to the clients acting as SME on product offerings and technology solutions. The Consultant typically manages relationship with one or more high value/high volume clients. -
Responsible for all transactional tasks associated with end to end order process. This includes processing new orders, reorders and ensuring accurate and timely delivery. -
Subject matter expert with highly developed knowledge of promotional product and solutions. Provides consulting to clients to address their needs and ensures that proposed solutions meet client's expectations and address client's business needs. Collaborates with Sales, Pricing, Merchandising on non-standard proposals. -
Provides client updates on delivery status and troubleshoots any delivery issues as they arise. Escalates to management as necessary. Basic Qualifications: - HS/GED and 4 years or Tech Cert and 2 years
Preferred Qualifications: |
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