Cash Champion Support - Redmond Washington

Company: Disability Solutions
Location: Redmond, Washington
Posted On: 05/09/2024

Innovate to solve the world's most important challengesTHIS IS A PART TIME, 100% remote role.--Must be able to work PST hours Monday - FridayServe as the primary customer contact for your assigned
portfolio of accounts and ensure all customer needs and expectations are met.
You will respond to inbound customer calls and email regarding order inquiry as
to ship dates, problems, order changes, repairs and RMA's. You will assist
other customer service associates with administrative duties. You will
communicate with other departments such as Technical Support, Logistics,
Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer
issues. You will support ordering processing including order entry, expediting
orders, change orders, returns, monitoring order status and resolving
discrepancies.Key Responsibilities

• Processing Returns
• Customer Invoicing
• Prepare Forecast Reports
• Administrative Support
• Order ProcessingYOU MUST HAVE
  • High School Diploma, or equivalent.
  • 2 plus years of Field Collection ExperienceWE VALUE
    • An ability to learn quickly
    • An attention to detail
    • A bias for action
    • An ability to work in a team
    • A commitment to discovering ways to improve serviceAdditional Information
      JOB ID: HRD227275Category: Customer ExperienceLocation: 15001 NE 36th Street,Redmond,Washington,98052,United StatesNonexemptDue to US export control laws, must be a US citizen, permanent resident or have protected status.Business ServicesHoneywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. More...

          

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