Customer Services Specialist/PRN - Pasco Washington

Company: Lourdes Health
Location: Pasco, Washington
Posted On: 05/09/2024

ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens
1. Register daily patients/clients.
2. Schedule patient appointments.
3. Perform medical records functions.
4. Process daily referrals.
5. Provide exceptional customer service for guests; patients, families, customers, and colleagues.
6. Exhibit organizational and time management skills.
7. Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
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NON-ESSENTIAL RESPONSIBILITIES/COMPETENCIES @R=at risk for exposure to blood borne pathogens
1. Demonstrate willingness to cover for other staff when necessary.
2. Willingly perform other related duties as assigned or requested
3. Participate in professional growth and development
4. Participate in hospital/staff meetings as assigned
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LOURDES HEALTH NETWORK REQUIRED RESPONSIBILITIES/COMPETENCIES
1. Is responsible for becoming knowledgeable and compliant with Department, Hospital, Fire/Safety/ Disaster, Educational requirements and Personnel Policies.
2. Follow the Corporate Compliance Program and maintains confidentiality standard.
3. Demonstrate support and adherence to the Mission and Values Statement of the Sisters of St. Joseph of Carondelet as an agent of the Network.
4. Participate and support the Continuous Quality Improvement process and provides optimum customer service.
5. Is responsible for development and implementation of self-management skills.
$16.28- $20.34
*This is designated as a safety-sensitive position*
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Benefits: - -
Medical Insurance: -PPO, HRA, HDHP -offered through Blue Cross Blue Shield
Dental Insurance: Offered through Delta Dental
Vision Insurance: Offered through VSP
Free EAP (Employee Assistance Program) -
Paid Time Off (Up to 25 days a year or 200 hours)
Employer Paid Short-Term and Long-Term Disability
Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family
Voluntary Benefits: -
Health Savings Account
Flex Spending Account: Medical & Dependent
Voluntary Life: including Employee, Spouse/Domestic Partner, and Child
Critical Illness: including Employee & Spouse/Domestic Partner
Hospital Indemnity
Accident Coverage
Identity Theft Protection
Legal Aid
401(k)
- More...

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