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Patient Care Coordinator - Bellevue Washington
Company: Bright Now! Dental Location: Bellevue, Washington
Posted On: 05/03/2024
Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday 8 to 5, Tuesday 9 to 6, Wednesday 1 to 7, Thursday 9to 6 Friday 7 to Responsibilities - Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
- Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
- Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications
- At least one year related experience
- Knowledge of dental terminology
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications
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