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Front Desk Clerk, Big Meadows Lodge - Luray Virginia
Company: Delaware North Location: Luray, Virginia
Posted On: 05/14/2024
The Opportunity Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.Pay$15.00 - $15.00 / hour Information on our comprehensive benefits package can be found at Life in Shenandoah National ParkLooking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. - Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi
- Shared fire pit area for use in dorm area
- Meet guests and fellow team members from around the globe
- Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback ridingBenefits at Shenandoah
- Weekly pay
- Free shift meal or all meals included with on-site housing
- 30% discount on other meals
- Employee discounts - 30% off most items
- Referral bonus earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwideNote: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Responsibilities
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accountsQualifications
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED requiredPhysical Requirements
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