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Business Unit Change Manager III - Winchester Virginia
Company: Navy Federal Credit Union Location: Winchester, Virginia
Posted On: 04/25/2024
Overview To serve as change management expert and provide leadership, mentoring, and direction to departmental stakeholders, project managers and other key business partners. Develop and implement strategic departmental change management plans. Promote departmental objectives, facilitate discussions, and serve as a dedicated change manager for successful implementation of high impact, large scale business unit projects and initiatives. Ensure alignment and collaboration with Enterprise Change team's approach and strategy.Responsibilities - Develop, implement, and evaluate departmental change management strategies/solutions
- Serve as facilitator and active, visible departmental change management coach to project and initiative sponsors, senior executives, management and stakeholders
- Systematically apply structured process to equip business unit personnel to lead, participate in and adopt change to meet desired business outcomes
- Collaborate with enterprise change management team and community of practice to ensure business unit alignment with enterprise change management models and methodologies
- Develop and lead actionable and targeted departmental change management plans - including communications, sponsor roadmap, coaching, training and resistance management plans
- Partner with departmental communications teams to develop and execute communication plan
- Manage and direct departmental change management components of projects through the planning, analysis, design, implementation and transition phases
- Lead business needs/impact assessments and alignment with organizational objectives
- Create and manage measurement systems using targets and key performance indicators to track adoption, utilization and proficiency of departmental changes
- Identify performance gaps and resistance to change management efforts; develop, recommend and implement corrective actions
- Prepare reports and presentations for executive leadership, managers, and stakeholders
- Compile, research and analyze trends in support of change management projects and initiatives; provide results and recommendations based on analysis
- Perform other related duties as assignedQualifications
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