Current Statistics
1,445,453 Total Jobs 238,329 Jobs Today 15,885 Cities 222,697 Job Seekers 146,732 Resumes |
|
|
|
|
|
|
Guest Services Lead - Midvale Utah
Company: VASA Fitness Location: Midvale, Utah
Posted On: 05/21/2024
POSITION DESCRIPTION POSITION TITLE: -Member Experience Lead (MEL) REPORTS TO: -General Manager DIRECT REPORTS: -Member Experience Specialists FLSA: -Hourly, Non-Exempt - - JOIN OUR TEAM - At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community. - BENEFITS - We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options. - 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
- 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and join a passionate, fun, and united team! - We are proud to be a 'Great Place to Work' certified company! - PURPOSE The Member Experience Lead (MEL) is engaging, positive, diligent, organized, and knows how to drive their club towards results. The ideal candidate has a take-charge personality and a reputation for getting things done. The MEL is responsible for supporting the General Manager and continually developing a high-performing team within the club. The MEL leads by example and coaches their Member Experience Specialists (MES) on how to provide a world-class experience for VASA members. - EXECUTION DELIVERABLES Ensure all MES create and maintain our "UPLIFT" culture in the club Implements the welcoming, non-intimidating VASA experience through our guest-to-member journey and creates an exceptional brand experience for guests and members Responsible for recruiting, hiring, and training all MES team members Lead by example and ensure our UPLIFTing culture and values are the foundation for every communication and interaction Promote REVIVE sales, our in-club snack, drink, gear, and apparel shop Maintain the club so equipment is functioning, the facilities are clean, and staff are friendly and helpful - MANAGEMENT RESPONSIBILITES |
|
|
|
|
|
|