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Account Specialist, Apheresis Operations North America - Denver - Salt Lake City Utah
Company: Disability Solutions Location: Salt Lake City, Utah
Posted On: 05/04/2024
Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .The Account Specialist, Apheresis Operations is responsible for managing onboarding and on-going performance of Apheresis Centers used for Bristol Myers Squibb (BMS) Clinical and Commercial Chimeric Antigen Receptor (CAR) T-cell Therapies in their assigned territory. - Work with internal customers (Clinical and Commercial) to ensure apheresis accounts are on-boarded in alignment with the clinical site/commercial account plans
- Communicate collection site on-boarding status to Clinical and Commercialteams and develop and execute mitigation plans for delayed timelines
- Perform technical site assessments and train collection center staff on BMS collection requirements
- Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers
- Collect and enter data into electronic data management systems
- Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch.
- Comply with applicable SOP's and regulations
- Coverage for all territories in Apheresis Operations network, as required
- Must be able to meet all credentialing requirements of BMS apheresis network sites.Specific Knowledge, Skills, Abilities:
- Knowledge of Country specific Regulatory requirements
- Knowledge of Apheresis basics
- Customer service excellence
- Ability to use a Computer, Phone, and other Electronic DevicesEducation/Experience/ Licenses/Certifications:
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