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Customer Service Associate - Charleston West Virginia

Company: Par Mar Oil Company
Location: Charleston, West Virginia
Posted On: 04/25/2024

Position: Customer Service Associate

Reports to: Store Manager

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping Education and Experience:
    • High School diploma or equivalent preferred
    • 0-6 months' work experience Requirements:
      • Must be at least 16 years of age
      • Must successfully complete company training Physical Requirements:
        • Ability to traverse all parts of the location quickly
        • Prolonged periods of standing on a hard surfaced floor
        • Must be able to lift, push and pull up to 25 pounds at a time Customer Service Associates will be provided with the following:
          • Training program
          • Opportunity for advancement
          • Pay increases
          • Flexible schedules
          • Annual review/evaluation
          • Employee referral bonus program
          • Company paid life insurance
          • Weekly pay More...

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