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Server - Spirit - City Cruises - Pikesville Maryland
Company: Hornblower - City Experiences Location: Pikesville, Maryland
Posted On: 04/20/2024
Starting pay: $15.00/hr + tips City Experiences is seeking a Server for our City Cruises operation in Baltimore, MD for April 2024 Looking for candidates available Thurs - Sunday (Weekend availability is a MUST) seeking part-time hours. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. About the Opportunity: The successful Server will be part of the Spirit of Washington crew and will be competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Essential Duties & Responsibilities: - Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
- Greet guests and serve food and beverages in a timely fashion
- Accurately take orders and enter them into the point of sale system
- Maintain the cleanliness and safety of all common areas and service stations
- Participate in the celebration and entertainment experience of the guest
- Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
- Accurately collect payment from guests for on-board purchases
- Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
- Be prepared to begin work at scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Assist with the warm and efficient greeting and seating of guests when they arrive
- Additional job duties as assigned Requirements & Qualifications:
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