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IP Engineer I - Located in Des Moines, IA - Traer Iowa
Company: Mediacom Communications Corporation Location: Traer, Iowa
Posted On: 04/20/2024
Located in Des Moines, IA Position: IP Engineer I Who we are: S ince 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Work as part of the IP Operations team implementing transport capacity solutions for the corporate backbone network. Assist in generating written documentation to support the installation and configuration of SONET and optical transport equipment. Assist in implementing other aspects of the telecommunication network including synchronization and timing, fault alarm telemetry systems, and data communications networks. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: - Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified employees!
- Employee Wellness Program! Position Responsibilities:
- Provide implementation for all company managed IP networks and all applications of IP Technologies
- Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans.
- Provide technical support to NOC and other technical operations groups to resolve open IP Operations related tickets and issues.
- Provide technical support and technical expertise concerning the operation of the IP Routers, Switches, SONET and Optical Transport networks.
- Provide technical support to Equipment Installers and Network Testers as required.
- Implement new network builds or augmentations which include all aspects of Layer 1 thru Layer 4 IP services delivery.
- Provide technical support to sales and sales engineering associates when required.
- Understand technical issues and the implications on the business and be able to communicate them with other operating departments within the business.
- Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
- Maintain positive relationships with customers and employees
- Perform ongoing online maintenance and diagnostics to network
- Perform other duties as requested by supervisor Position Requirements:
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