Customer Service Representative - New Cambria, KS - New Cambria Kansas

Company: ADM
Location: New Cambria, Kansas
Posted On: 04/20/2024

Job Description Customer Service Representative - New Cambria, KSThis is a full time, non-exempt position.Position Summary:You will be responsible for actively maintaining an ongoing relationship with customers and the ADM Commercial Team. Will have daily exposure to customers in a dynamic environment and will be responsible for managing many aspects of customer accounts. Representatives will have exposure to order entry/scheduling, accounts receivable, accounts payable and logistics management. Limited travel may be required.Job Responsibilities:Work in a busy, customer service-oriented environmentPartner with the Commercial Team to maintain excellent relationships with customersInteract with customers regarding markets and documentation needsEnter and manage sales and purchase contractsProcess invoices and monitor accounts receivable and accounts payableResearching and obtaining resolution of customer issuesEffectively manage positive relationships with ADM Assets, ADM Technical Team and Shared ServicesCross training on all CSR responsibilitiesOther reasonable tasks as assigned by supervisorProduce settlements, checks and delivery sheets for customers/grain producers daily using grain accounting software systemAssist the Scale clerk with weighing trucks, grading grain as neededWilling to work harvest hours when required. This includes some weekends.Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a dynamic environment.Exceptional verbal and written communication skills to be utilized dailyHigh regard for accuracy and attention to detailAbility to collaborate well in a team environment. Dedication to group goals and objectives and continually seek to improveExcellent organizational skillsEfficient problem solverAbility to make moderately complex decisions which impact all aspects of the businessFriendly and positive dispositionProficiency in Microsoft Excel, Word and Outlook requiredAssociates degree in accounting or business preferred or 2-4 years' experience with accounting and customer serviceAbility to learn web based and other computer applications as neededPrefer 2-4 years of experience with customer serviceActively grow their knowledge of their customers business, grain marketing alternatives and market conditionsExcited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check.
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