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Stylist - Lusby Maryland
Company: GREAT CLIPS
Location: Lusby, Maryland
Posted On: 04/20/2024
Are you a new (or about to be new) stylist who wants to work in a salon where you get to do what you love with the support of a great team and a great brand? Are you an experienced stylist looking for your next career move? Or, are you ready to take the step into salon management? Then working at a Great Clips salon may be the right step for you!TEAMWORKAs a team member in a Great Clips salon, you'll be able to achieve success together with your fellow stylists and team members. Your managers and coworkers will motivate and support you, have your back and make work fun. It's teamwork at its best.LEARNINGYou can take great pride in your profession and learn a lot as a team member in a Great Clips salon, including the exclusive Great Clips cutting system. Want to be the best stylist in town? As part of a Great Clips salon team, that can happen. Want to be a manager or a trainer or a member of an artistic design team? Yep, you can make that happen, too.REWARDSo Immediate customer baseo Ongoing developmento Flexible scheduleso Career Advancemento Discounts on products and toolso GUARANTEED hourly wage + tipso 401Ko10% commission on all product salesWith a guaranteed hourly rate and employee tips our stylists average between $13.00 and $21.00 per hour- After 90 days of continuous employment, if you work 32+ hours a week, you will receive a $300.00 bonus.- After 90 days of continuous employment, if you work more than 20 hours but less than 32 hours a week, you will receive a $150.00 bonus.Stylist Qualifications - Current cosmetology or barber license as required by state/province regulations
- Commitment to work a flexible schedule, including weekends and evenings
- Dedication to great customer service
- Commitment to follow the 5 Steps to Customer Care with every customer, every time, in every salon
- Ability to cut hair for an extended period and provide quality haircuts in a fast-paced environment
- Skill to listen and understand what the customer wants
- Ability to efficiently and effectively resolve customer issues
- Skill to use a computer to track customer information
- Ability to read and speak English
- Dress according to the apparel guidelines and maintain a professional appearance.
- Keep stations and equipment neat and clean; make sure lobby tables, display shelves and front desk are neat and clean so the salon is neat, clean and ready to serve our guests.
- Share in cleaning responsibilities and complete any duties assigned.
- Embrace customer convenience by maximizing weekend schedules and other peak times. Work weekend, evening and other shifts to provide the most convenience to customers; be flexible to cover shifts as requested.
- Be available to work during black-out dates.
- Be ready to cut hair when the salon opens and accept customers up until salon's posted closing time.
- Stay informed on products carried in the salon and on trends affecting the industry.
- Ensure that State Board [regulatory agency]/province rules are met at all times.
- Operate with a sense of urgency to meet customer expectations by maintaining an average service time of 12 to 16 minutes for haircuts.
- Work efficiently to reduce non-cut times between customers.
- Attend required training and workshops so you are comfortable and confident in your ability to deliver the Great Clips brand to every customer.
- Attend and contribute to salon meetings so you are aware of any changes or new programs that may affect customers.
- Resolve customer complaints promptly and effectively by following salon procedures to ensure the customer's satisfaction and return to Great Clips.Stylist Physical Requirements
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