Current Statistics
1,422,598 Total Jobs 282,334 Jobs Today 16,851 Cities 222,692 Job Seekers 146,721 Resumes |
|
|
|
|
|
|
Environmental Customer Service Representative - Scituate Massachusetts
Company: Clean Harbors Location: Scituate, Massachusetts
Posted On: 04/18/2024
Our Environmental Customer Service Representative is responsible for the support of Clean Harbors Technical Services, working under direct supervision. - Health and Safety is our #1 priority and we live it 3-6-5!
- Competitive wages
- Comprehensive health benefits coverage after 30 days of full-time employment
- Group 401K with company matching component
- Opportunities for growth and development for all the stages of your career
- Generous paid time off, company paid training and tuition reimbursement
- Positive and safe work environments
- Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
- Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
- Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
- Ensures timely resolution to any customer issues
- Accomplishes detailed and thorough order management tasks inclusive of account setup, waste profile, routing, pricing, PO issues, invoice issues, etc.
- Possesses knowledge and ability to promote all Clean Harbors services
- Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
- Effectively manage all accounts, inclusive of proactive and reactive calling in accordance with department procedures
- Responsible for the data integrity of the proactive call and milkrun program
- Specific tasks assigned by managementCentral Customer Service activities include, but not limited to:
- Account setup/modifications
- Profile creation
- Quoting/Agreements
- Scheduling
- Order management
- Resolve compliance issues
|
|
|
|
|
|
|