Accounting Assistant - - Hayward California

Location: Hayward, California
Posted On: 04/16/2024

Job Purpose:



Coordinate cross-functional workflows required for effective and efficient ?deduction management? process with a specific set of customers. Serve as the primary customer contact in the area of deduction resolution. Continuously improve process performance by identifying and



eliminating root causes of problems.







Primary Responsibilities

1. Work with Brokers, CSR?s, DC?s, Master Files and A/R to coordinate the deduction resolution process and reduce deduction causes.



2. Improve existing processes, or design and implement new ones, to reduce causes of deductions, and/or enhance internal efficiencies.



3. Manage deduction resolution process via the following activities:



Perform minor adjustment write-offs

Maintain status codes for open deductions

Analyze deductions to determine cause and validity

Proactively work with customers and Sales counterparts to eliminate causes of unnecessary deductions

Expense valid deductions

Work with Sales/brokers to determine resolution path for invalid deductions

Write collection letters to customers

Work with DC?s to obtain proof of deliver and track as necessary

Develop and maintain customer remittance keys in cooperation with CSR?s, brokers and cash application

Manage deduction documentation flow

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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