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Life Financial Fraud Investigator I - San Antonio Texas
Company: USAA Location: San Antonio, Texas
Posted On: 05/18/2024
Why USAA?Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityAs a dedicated Life Financial Fraud Investigator I, you will review and analyze monetary and non-monetary transaction data to identify, detect, investigate, remediate, and deter suspicious or suspected fraudulent activity. Conducts fraud investigations that may have significant financial impact to members and/or the organization. Submits regulatory reports according to legal, compliance, and regulatory requirements and ensures adherence to applicable deadlines. Performs mitigation and remediation activities while utilizing multiple applications and platforms in support of fraud operation activities.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. - -Relocation assistance is not available for this position.What you'll do: - Manages and conducts fraud investigations with a higher level of complexity of suspected or known criminal activity involving life insurance products.
- Reviews monetary and non-monetary fraud transactions to detect fraudulent patterns and trends in support of the investigative process.
- Performs thorough analysis of evidence; assesses veracity of information compiled, to include documentary materials and results of interviews, to develop investigative conclusions.
- Utilizes proficient knowledge of applicable laws and regulations, company policies, and best practices in the investigative field to organize investigative results.
- Prepares Suspicious Activity Reports (SAR) in compliance with established regulatory guidelines and time frames.
- Utilizes proficient product and system knowledge within USAA Life Company to conduct life and health fraud investigations. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- Identifies appropriate issues for escalation such as fraudulent trends, vulnerabilities causing increased fraudulent activity, and/or larger than normal losses.
- Serves as a liaison with law enforcement agencies and other institutions to ensure USAA is informed of all relevant potential risks.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:
- High School Diploma or General Equivalency Diploma
- 2 years of fraud investigations or financial crimes investigations experience.
- 1 year of life insurance industry experience.
- Proficient knowledge and understanding of fraud investigations as well as application of state/federal laws and regulations.
- Ability to gather a broad range of evidence and draw conclusions based on the objective details. - -
- Strong oral and written communication skills.
- Demonstrated experience analyzing and interpreting data to identify trends and patterns.What sets you apart:
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