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Field Service Technician - Dallas Texas
Company: Orion Talent Location: Dallas, Texas
Posted On: 05/09/2024
Orion Talent, a customer-centric company focused on helping people discover meaningful careers and businesses grow by finding, delivering, and engaging the best talent around the world, is currently recruiting for a Field Service Technician position with a distributor of optical instruments including stereo microscopes and accessories, binoculars, and classic brass telescopes. Position Details Location: Dallas, TX Compensation: $25-$30/hr commensurate with experience + overtime + paid travel + company profit bonus. Shift: Mostly standard day shift working hours Monday - Friday, dependent upon customer needs Travel: Up to 50% travel domestic and international. Benefits: An overview of company's outstanding total benefits program will be provided to selected candidates. Position Description As a Field Service Technician, you will perform troubleshooting, maintenance, and repair of frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include: --- Receive and/or return customer calls/emails regarding technical questions. --- Travel to customer sites & prepare for part delivery, corresponding with applicable department. --- Service (troubleshoot, start-up and repair) units in the field or factory. --- Train customer on unit safety and operation. --- Maintain complete records of service calls with both customers and internal teams. --- Maintain relationships with customers for service or modification. --- Maintain relationships with other departments for service issues. Position Requirements --- Associate's degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school. --- Two years electrical experience in 3-phase power systems. --- Ability to read schematics for troubleshooting. --- Flexible and able to travel on short notice. --- Fluent in English with good communication and customer service skills. --- Valid driver's license and US Passport. More...
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