Spanish & English Speaking Patient Services Assistant - Grapevine Texas

Company: Prestige Staffing
Location: Grapevine, Texas
Posted On: 05/09/2024

Patient Services Assistant in Grapevine, TX with Baylor Scott & White - Must be Bilingual ** Candidate must be Spanish bilingual** - please make sure to list that on the resume

Pay Rate Range: $17- $22/hour
Temp to perm? Temp w/possible perm
Work Location: Grapevine, Texas
Work Schedule: Mon-Fri 8a-5p
Parking included? Yes
Interview type: In person interview

Top skills: communication skills, previous medical experience, customer service skills
JOB SUMMARY: Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed. WHAT IS EXPECTED (ESSENTIAL FUNCTIONS): Interviews patients to obtain demographic information. Ensures reimbursement for services through verification of insurance eligibility and obtaining insurance authorization within the required time frame. Inputs patient registration information into computer registration system and verifies accuracy of information. Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed. Discusses financial arrangements and issues with patients and/or family members. Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support. Maintains patient charts; prepares required forms orders and maintains inventory of supplies as required Participates in process improvement initiatives. Serves as an onboarding resource for new patient services staff. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of patient registration procedures and documentation Knowledge of medical insurance claims procedures and documentation Skill in the use of personal computers and related software applications Skill in preparing and maintaining patient records Interpersonal and customer service skills Verbal and written communication skills Ability to obtain patient demographic information and verify insurance eligibility More...

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