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Crew Member - Matadors - Collinsville Texas
Company: Traditions Hospitality Group Location: Collinsville, Texas
Posted On: 05/05/2024
Job Details Level Entry Job Location Matadors Pizzeria - WinStar World Casino & Resort - Thackerville, OK Position Type Full-Time/Part-Time Salary Range $11.00 - $14.00 Hourly Job Shift Any Job Category Restaurant - Food Service Join Our Family Who says you can't choose your family? We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day. Whats in it for you? The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day? Employee Benefits: - Now Offering Daily Pay
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee Referral Program ($200 for each employee referred)
- Employee Assistance Program
- Employee Discount
- Paid Time Off
- Employee Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time. #PASSIONISWHATFUELSUS Position Description POSITION DESCRIPTION: Accurately account for all food and beverage transactions that take place within the outlet. Receive cash and make proper change. Issue receipts when requested or when required. Prepare all logs as required. Responsible for maintaining dining room cleanliness and sanitation standards. Ensures the dishwashing and bussing areas are maintained as a clean, safe, and sanitary facility. ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES: NOTE: Traditions, Inc. - may change the requirements of this job description at any time. These include, but are not limited to the following: Embodies Traditions' Mission, Vision, and Core Values. Greet customers upon arrival. Inform customers of any specials or promotions running currently. Answer any questions the customers might have. Take orders with accuracy, and repeat orders to customers to ensure they are correct. Accept payment and accurately supply change, when needed. Direct complaints and concerns to the Manager. Ensure food is delivered to the table hot and fresh. Offer to refill drinks Check with customers to ensure their overall satisfaction Thank customers for their business and invite them to return. Maintain a clean, sanitary, and organized dining room and service area Complete all side work at end of the shift Comply with all health and food safety regulations at all times Prepare and garnish food for delivery to guests following SOP manuals manner Identify food that is incorrect and remedy the problem before it is sent to the guests Know the table numbers in the restaurant and be prepared to run food to guests Be aware of time; keep tabs on how long items have been in the window; find out why something has not been delivered quickly (i.e. lost check or check not thrown by cook); make sure guests are not kept waiting or are given a reason why Have full knowledge of all items and how the food should appear on the plate (including correct garnish and plating) Stock and rotate all needed supplies in the service areas and dining room Comply with all Federal, State, and Local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines Perform all cleaning duties Comply with uniform and appearance standards per SOP guidelines Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting Shift Manager. Sort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through the dish machine Sort and stack clean dishes. Carries clean dishes to cooks line and other proper storage areas Clean and roll/unroll mats Fill/empty soak tubs with cleaning/sanitizing solutions Wipe up any spills to ensure floors remain dry Clean tables and/or counters after guests have finished dining Maintain personal health and sanitation standards (wash hands after using the restroom, etc.) Sweep/mop floors and remove trash as needed. OTHER RESPONSIBILITIES: Ability to answer the phone in a professional manner as trained Superior attendance and punctuality Always wear a safety belt when lifting over 20 lbs. Always wear slip-resistant shoes Provide information to supervisors/managers Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): |
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