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Group Transportation Manager - Franklin Tennessee
Company: Ryder System Location: Franklin, Tennessee
Posted On: 05/16/2024
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy) Summary The Group Manager Transportation is responsible for all client facing transportation management activities including field operations. Client base may include up to 8 clients generating approximately $175 million freight under management. Book of business will generate approximately $7M in operating revenue and $2M in operating margin. In addition to direct client facing responsibilities, position may also support Supply Chain Services vertical as part of integrated solutions. Essential Functions - Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets
- Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder
- Works cohesively with all Ryder internal subject matter experts including Sales, Transportation Management Center Operations, Supply Chain Excellence, marketing, Pricing, Finance & IT
- Alignment of efforts and results to customer requirements and scope of work
- Development and management of field support teams including staffing and workload planning. Development of field support strategies. Developing and monitoring of field support measures and performance
- New customer implementation support
- Development and management of corrective actions and continuous process improvement. Development and improvement of standardized work processes
- Financial Management and Reporting. Account Performance Management and Reporting
- Supervises others (hire, promote, coach, development and performance management)
- Establishes and maintains effective relationships with customers and gains their trust and respect. Ability to negotiate with customers as new opportunities are identified, priced, negotiated and implemented
Additional Responsibilities - Strategic customer initiatives. Develop saving opportunities for Ryder and customer
- Manages crisis situations by taking charge and obtaining necessary resource support
- Performs other duties as assigned.
Skills and Abilities - Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Strong ability to work with others (customer,carriers, & Ryder)Comfort around higher management
- Develops and delivers effective presentations
- Effective leadership and command skills, and decision quality
- Developing direct reports and others
- Ability to lead/manage others
- Innovation Management, Managing & Measuring work, motivating others
- Ability to build strong customer relationships
- Ability to negotiate & drive for results
- Possesses strong technical aptitude
- Demonstrates problem solving skills
- Demonstrates analytical skills
- Strategic agility
- Builds and manages effective teams
Qualifications |
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