Server - Nashville Tennessee

Company: M Street Entertainment Llc
Location: Nashville, Tennessee
Posted On: 05/13/2024

M Street does more than deliver a remarkable dining experience at our four concepts. We are a team of passionate people who relentlessly seek opportunities to innovate, grow, and deliver incomparable hospitality for our Guests and our Team Members. We are people who think, dream, evolve, and execute while having a great time doing it. We thrive because we are diverse, collaborative, and data-driven. And, did we mention we are obsessed with great food and amazing experiences?Key Responsibilities:Hospitality- Positive, welcoming, sincere - engage Guests and unique individuals and valued members of our community- Expertly performs the role of ?Ambassador? and ?Experience Guide?- Prioritizes the experience of the Guest over personal motivations/interests- Identifies and executes the ?hospitality value add? opportunitiesProfessionalism- Arrives at the scheduled time in perfect uniform/appearance standard compliance- Focused on performance, productivity, and teamwork for the entirety of the shift, start to finish- Avoids unproductive complaining and negative attitude to managers and teammates - a toxic presence- Poise under pressure and pace - ?Stage Presence?- Comprehends, masters, and promotes all team standards and policies as a team leader, and promoter of our missionTeamwork- Demonstrates a team-first mindset, versus a ?mercenary maverick?- Diligently runs food as a priority- Supports table service of teammates in neighboring sections (water refills, pre-bussing, table maintenance, re-marking, step gaps, etc.)- Sets up the team for success with strong execution of opening, running, and closing duties- Communicates to leadership and teammates when help/assistance is needed- Seeks to provide help/assistance to teammates (across job functions)- Provides and receives feedback to and from teammates and leadership team in a positive, professional manner- Mentors and supports teammates who possess the opportunity for improvementProduct Knowledge- Wine and spirits knowledge/testing- General mixology knowledge/testing- Concept-specific knowledge/testing- Food menu knowledge/testing- Recipe knowledgeTechnical Proficiency- Proper dish etiquette (do not throw - gentle placement, shapes in shapes, stack, and separating)- Follows safety protocols (glass clean up, spill site)- Deliver food with proper description (no auctioning, allergy and modification awareness)- Side work proficiency (opening, running, closing tasks)- Communication to partner service team (servers and server assistants)- Move with a purpose- Table and seat number knowledge (pivot points)- Communication to leadership (front-of-house and back-of-house)- Health code adherence- ABC compliance- Dining/food service steps (greet time, check times, beverage napkins, marking, pre-bussing, beverage service, check ready)- Guest needs anticipation- Proficient prioritization, pace, preparation, and organization- POS expertise- Proper glassware handlingLightbulb Mindset:- Seeks to continually improve, to master functions and knowledge; relishes new challenges; embraces innovation; seizes opportunities to expand and sharpen personal/professional skill set; possesses a growth mindset- Embraces the tremendous dignity and honor of serving and connecting with the individuals of our community as our meaningful purpose, and the mission of the team- Holds oneself, teammates, and leadership team to the highest level of accountabilityBenefits Include:World-class trainingGrowth opportunitiesFree health careFree parking or Free monthly bus passFree mental health resourcesEmployee assistance programFree life insurance50% off food at all M Street conceptsand much more!Core Qualifications- Must be able to lift and maneuver up to 50 pounds- Must be able to work in a standing position for a long period of time- 1-2 years experience- Effective communicator- Collaborative mindset- Organized- Open and receptive to feedbackM Street Entertainment Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.by Jobble More...

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