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Director Distribution Center Operations - Rossville Tennessee
Company: NTW Location: Rossville, Tennessee
Posted On: 05/05/2024
Description Our Director of Operations leads service and operations organization for Regional Distribution Centers to ensure exceptional customer service is provided at competitive cost levels. Demonstrates strong management quality to drive performance, improve competency and productivity of RDC operations. Ensures strong Operational and Inventory controls. Ensures safe & best practices are implemented and executed to drive continuous safety progress. Creates a culture of customer centricity, creativity, courage, commitment, and compliance. This position is responsible to implement best practices within the Regional Distribution Center to include: policies and procedures, resource management with focus on Warehouse optimization, people development, inventory management, administrative functions, safety requirements, asset management, facility maintenance, maintenance programs and employee training. Ensure growth and profitability of the RDC while promoting TBC core values. Job Responsibilities - Oversee all aspects of the Regional Distribution Center as it relates to productivity, safety, quality, inventory accuracy, operational efficiency, shipping, receiving and facilities management.
- Manage and develop a high-performance team, including hiring, training, and performance management, to ensure the smooth and effective operation of the regional distribution center
- Provide and analyze reporting as needed
- Utilization, protection and management of company assets
- Collaborate with HR Business partner to provide training, coaching and engagement of RDC personnel
- Develop depth and improve quality by encouraging cross-training and knowledge sharing.
- Assist in staffing and recruitment as needed
- Assistin developing succession planning for the RDC
- Operational Productivity
- Cost Performance ($ Cost/ Unit)
- Operations Development (Methods, Training, Staffing)
- Ensuring the RDC is compliant with all Federal and State Laws; Guidelines and Company Policies
Qualifications - A 4-year degree in Logistics, Business or other related disciplines is preferred or equivalent experience in a distribution or transportation environment
- 5+ plus years of experience leading teams preferred
- Ideal candidate has 10 plus years of relevant experience in a RF Distribution or Warehouse environment
- Strong understanding of leading practices in KPI development, continuous improvement, business and root cause analytics
- Computer experience including Microsoft Office Suite; Warehouse Management Systems
- SAP experience a plus
- Ability to work a flexible schedule including nights holidays and weekends
- 24/7 access to cell phone, email and security system in case of an emergency
- Outstanding communication skills
- Proven track record of effectively collaborating withcompany stakeholders across the planning and execution organization.
- Strong business acumen and understanding of P&L and operating performance metrics
- Ability to lift up to 50lbs repetitively while bending and twisting and ability to occasionally lift more than 50lbs
- Ability to pass a pre-employment background and drug screen
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