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Fire Service Technician - Johnson City Tennessee
Company: Johnson Controls International Location: Johnson City, Tennessee
Posted On: 05/03/2024
Be part of the future! -We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. - We are committed to making a difference. -What we offer: - - Competitive Starting Pay -
- Paid Training -
- Global Advancement Opportunities -
- Company Vehicle (as applicable) -
- Referral Bonuses -
- Comprehensive Benefits -
- Medical/Dental/Vision insurance -
- Health Savings Account (HAS) -
- Life Insurance -
- 401(k) savings plan with company match -
- Short-Term and Long-Term Disability -
- Employee Assistance Program -
- Wellness Program -
- And more! - -What you will do -
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. - -
- Responsible for contacting customer representative and ascertain equipment/systems problems. -
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. - -
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. - -
- Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell. - -
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. - -
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. - -
- Complete Service Acknowledgements with proper coding through communication devices, such as smartphones and laptop computers. - -
- Obtain customer signature upon completed service call assignment. - -
- Participate in a scheduled On-call rotation. Help to train or mentor others on the service team. - -
- Perform other duties as assigned. -Required -
- 5+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems. - -
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. - -
- High School Diploma or equivalent - -
- Ability to follow verbal and written instructions. - -
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. - -
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. -
- Ability to work flexible hours including weekends to meet customer requirements. - -
- Overnight travel may be required. - -
- Demonstrate a high level of customer service. - -
- Maintain truck inventory to ensure timely response to customer needs. - -
- Ability to adhere to, implement, and always follow safety guidelines and procedures. - -
- Strong organizational skills, positive attitude, and ability to learn quickly. - -
- Possess a valid driver's license and driving record that meets company requirements. - -
- Able to pass a pre-employment background and drug test. - -
- Retain any licenses that are required by National, State and Local codes. - -
- Completion of SimplexGrinnell 4120 Network training within 12 monthsPreferred -
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