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Import Manager - Charleston South Carolina
Company: JAS Forwarding (USA), Inc. Location: Charleston, South Carolina
Posted On: 05/16/2024
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Import Manager oversees the ocean import processes and ensures CHB compliance in accordance with U.S. and foreign government laws and regulations. This position is responsible for completion of all documents and transactions in an accurate and timely manner. This position serves as a liaison between the Branch Manager, Corporate Office and branch employees to ensure streamlined end-to-end processes. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Monitor and maintain workflow within the department.
- Manage reports provided by the branch manager or corporate office (accounting/POD's/ KPI's etc.)
- File FMC's to Ocean teams and check existing rates in place for validity.
- Assist sales with rates and transportation options.
- Meeting with truck vendors, NVOCC representatives, shipping lines to address any issues or to discuss future business.
- Instruct overseas agents of shipping procedures for customers.
- Assist Import staff with any shipment issues they might have..
- Meet with customers as needed.
- Complete shipments in accordance to the defined business process management guidelines.
MANAGERIAL RESPONSIBILITIES: The incumbent will directly and/or indirectly supervise one or more employees. - The Import Manager directs the work assignments of the Import Specialists.
- Conduct performance evaluations for all direct reports on an annual basis.
- Recommend employee hiring, promoting and termination decisions.
- Identify and successfully resolve personnel issues.
- Assist and guide staff in addressing and resolving customer concerns.
- Provide training and guidance to staff members, to further develop skill levels.
- Review the time and attendance of staff utilizing Company time tracking system.
- Ensure the business processes are implemented according to Company guidelines.
- Provide back up for the department during times of employee absence and/or increased business.
QUALIFICATIONS: - Excellent organizational skills
- Excellent problem solving skills
- Effectively communicate both verbally and in writing
- Strong computer skills including Microsoft Office Suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to effectively work on a team and independently
- Solid knowledge of all customs laws, practices and procedures
- Good working knowledge of FDA & OGA transactions
- Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others
- Able to interact positively and effectively with co-workers, subordinates and managers
EDUCATION/EXPERIENCE: |
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