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Car Wash Shift Lead - Savanah Highway - Charleston South Carolina
Company: The Auto Club Group Location: Charleston, South Carolina
Posted On: 05/09/2024
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: This role pays $17.00 per hour, paid on a weekly basis. Primary Duties and Responsibilities: The Shift Manager provides daily support to Car Wash Team Members as well as AAA Members and Customers at our FINS Car Wash Locations. Primary responsibilities for this positions include leadership, support and new hire training for Car Wash Team Members, customer service, and opening and closing of the facility. - Work with the Assistant Manager and GM to lead and manage day to day activities of the Fins location (i.e. Customer Service, cleaning, open / close location, cash handling)
- Monitor and maintain company inventory standards.
- Lead employees to meet expectations of productivity, quality, and customer service standards.
- Maintain the highest level of customer service by handling customer complaints immediately, focusing on solutions and resolve to assist members/customers.
- Champions safety and ensures Fins location is within compliance of established safety guidelines.
- Conduct investigations for safety incidents; identify with Safety Manager opportunities for correction or improvement. Supervisory Responsibilities: Supervises Fins Team Members Required Qualifications Education:
- High School diploma, GED or equivalent successful business experience
- Must possess valid driver's license Experience:
- 6 months or more working with car wash systems and technical resources that included supervisory or management and project management experience. Knowledge and Skills:
- Demonstrates a results focused bias for action
- Mechanical aptitude / ability to troubleshoot
- Works well with individuals and groups to achieve common goals
- Offers objective review of facts and options to make logical business decisions; forward thinking with organizational goals in mind
- Achieves goals through effective and appropriate interaction with leaders, peers, employees, partners, and contacts Preferred Qualifications
- Bachelor's Degree preferred. Work Environment
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