IT Technician III - Sumter South Carolina

Company: Continental
Location: Sumter, South Carolina
Posted On: 04/28/2024

Continental Tires has been around for nearly 150 years and we've been changing the way the world moves while making it more safe, smart, sustainable and accessible to all. In 2021, Continental Tires generated sales of ---11.8 billion and currently employs more than 57,217 people in 22 production and development locations worldwide.
Continental Tire plant in Sumter, South Carolina, is a 2 million sq. ft. tire manufacturing facility of Continental Tire the Americas, LLC on 500 acres of land, which produces high-quality, premium lines of passenger and light truck tires for original equipment and replacement markets. Having a state-of-the-art manufacturing facility with a growing team of around 1,300 employees, the Sumter Plant is IATF 16949:2016 and ISO 14001 certified and a zero-landfill facility. Our vision is about working together to ensure the future rides on American made tires.
Our Sumter location is seeking an IT Technician to join our organizatinon.
Are you ready to shape the future with us?
Staff member dedicated onsite technical resource to work with Client Support team to deploy and maintain Continental's standard client computing environment. The ideal candidate has strong customer service and problem-solving skills related to supporting desktops, laptops, mobile devices, applications and other IT services. Responsibilities will include local and remote support of customer base answering questions from customers and providing problem resolution in a timely and effective manner. The IT Technician will also be responsible for supporting production activities as they pertain to IT and MES (manufacturing execution systems).

• 
  Work includes supporting day-to-day IT operations, responding to support requests and technical issues via teams, e-mail, phone and other electronic medium such as the Continental Incident Management System.
  
  
• 
  Troubleshoot technical issues related to client systems, applications, peripherals and remote connectivity.
  
  
• 
  Maintain client environment to Continental standards, utilizing management tools like LANDesk, HPAM, AD, SOTI, and BMC
  
  
• 
  Desktop / Laptop / Mobile device break/fix with vendor support
  
  
• 
  Refresh Desktop / Laptop / Mobile devices per refresh schedule
  
  
• 
  Assist the Infrastructure and Applications team on managing:
  
  
• 
  Server Applications and Servers
  
  
• 
  Network Infrastructure LAN/WAN/WLAN
  
  
• 
  Data Center Servers and Storage
  
  
• 
  Associates Degree (IT related) at least 3 years IT-professional helpdesk experience Or HS Diploma/GED and at least 5+ years IT professional helpdesk experience
  
  
• 
  Strong knowledge of Microsoft Office and other productivity software
  
  
• 
  Strong knowledge in Microsoft Windows Clients XP, 7, 10, 11
  
  
• 
  Strong knowledge in Mobile devices IOS, Android, CE
  
  
• 
  Proficient in data communication / internet related protocols and applications such as VPN, Wireless including Cellular, LAN/WAN, Cisco VPN Client, and Outlook
  
  
• 
  Good Problem-Solving skills and strong Customer Service
  
  
• 
  Good communication, presentation, and interpersonal skills.
  
  
• 
  This role is an internal only position, external applicants will not be considered for this role.
  
  
• 
  Visa sponsorship is not available for this position.
  
  
• 
  This position is onsite and not available for relocation.
  
  
• 
  Ability to lift, push, and pull up to 25lbs
  
  
• 
  Ability to stoop, twist, bend, kneel, walk for up to 8 hours
  
  
  All your information will be kept confidential according to EEO guidelines.
  EEO-Statement:
  EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
  Ready to drive with Continental? Take the first step and fill in the online application. More...

      

  ---

  Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.

  ---