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Information Technology Generalist 1 - Annville Pennsylvania
Company: Commonwealth Of Pennsylvania Location: Annville, Pennsylvania
Posted On: 05/03/2024
THE POSITION Are you looking for an opportunity to utilize your experience and knowledge in the Information Technology (IT) field? If so, look no further! The Department of Military and Veterans Affairs is looking for a dedicated and skilled individual to serve as an IT Generalist 1. If you are a passionate and dedicated individual who is eager to take on a fresh opportunity, we would love to hear from you! Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today! DESCRIPTION OF WORK The role involves offering Information Technology (IT) Help Desk support for IT hardware and software, both in-person and remotely, acting as a bridge between IT and end-users during issue resolution. Additionally, responsibilities include providing follow-up to ensure customer satisfaction, managing inventory, distributing software, and monitoring network security for personal computers within the DMVA enterprise network, covering various locations including Fort Indiantown Gap and veterans' homes. Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information: Full-time employment.Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Trainee or Information Technology Technician; orThree years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; orOne year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; orAn equivalent combination of experience and training. Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap. You must be able to perform essential job functions. Legal Requirements: - This position falls under the provisions of the Older Adult Protective Services Act.
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