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Scheduling Specialist - Allentown Pennsylvania
Company: St. Luke's University Health Network Location: Allentown, Pennsylvania
Posted On: 04/27/2024
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Scheduling Specialist II is responsible for answering incoming calls and making outbound calls to ensure accurate appointment scheduling into data base & provider schedules. Responds to patient's questions and needs by editing, canceling rescheduling appointments according to department protocols, in addition to pre-procedure requirements. Requires extensive interaction with providers, department staff, offices, pharmacy, and equipment representatives to ensure correct scheduling. JOB DUTIES AND RESPONSIBILITIES: |
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