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Admitting Representative FT - Mcminnville Oregon
Company: Willamette Valley Medical Center Location: Mcminnville, Oregon
Posted On: 05/01/2024
Position Summary Admitting Representative is responsible for interviews patients to obtain financial, demographic information and obtain Patient's/patient's representative signatures. Minimum Qualification - High School Graduate or equivalent.
- Six (6) months experience preferred in general and/or medical office with customer service experience.
- Experience with handling cash, typing and computers.
- Bi-lingual in Spanish and English preferred.
Essential Job Functional - Meets all active working position requirements in regards to accuracy, timeliness, and completeness of work performed.
- Fully competent in PBX operations, handles payments and upfront collections as required, and assists as requested in the QA process.
- Indexes orders in Order Facilitator and enters accurate and timely orders for designated patient exams.
- Responds to requests from other departments that directly affect patient care in an accurate and timely manner.
- Achieves and maintains active knowledge of the PTAC.001 Meditech Admissions policy in order to achieve and maintain registration accuracy of 95% or better.
- Maintains department upfront collection scores
- Assesses Admitting area to ensure patient wait times are under the department goal.
- Covers switchboard duties as needed.
- Knowledgeable of patient rights and position specific advance directives. Considers patients/families language, cultural, and religious beliefs when providing service. Performs well in stress and emergency situations.
- CMS Admitting requirements are followed, IM Letters, MSP Questionnaire, etc.
- Understands insurance authorizations and medical necessity.
- Maintain productivity standards set by management.
- Register lab referrals in a timely manner.
- Self-audit all Meditech scanned documents prior to shift end.
- Assist Information Desk/Receptionist as needed.
- Manage all patient tracking boards.
Knowledge, Skills and Abilities |
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