Scheduler - COPES - Tulsa Oklahoma

Company: Family & Children's Services
Location: Tulsa, Oklahoma
Posted On: 05/19/2024

DescriptionCCBHC is an integrated community behavioral health model of care intended to provide integrated, evidence-based, trauma-informed, recovery-oriented and person-and-family-centered care. The CCBHC offers the full array of CCBHC-required mental health, substance use disorder (SUD) and primary care screening services. The CCBHC scheduler will work in partnership with the Senior Program Director and with others as part of a structured inter-disciplinary team, within a Certified Community Behavioral Health Center (CCBHC) model. The Scheduler is responsible for the effective implementation of all day to day updates and/or changes to the Children's Mental Health schedules, managed in the EHR system to ensure highest utilization of Clinicians time. Will ensure that scheduling is maximized for the clinician in the CFSC department
Responsible for answering referrals via online systems, cell phone, or email when referrals call, avoiding letting the phone go to voicemail as much as possible. Communicates agency information and relevant policies to discharge planners and sets appointments for discharging clients within 72 hours.
QUALIFICATIONS:
Requires a high school diploma or the equivalent, preferably with courses in typing, office administration and computer software. Two years of experience in related office work is required. All CCBHC required training courses must be completed within in 30 days of hire. Requires ability to work with the public, ability to work with agitated, mentally ill and/or substance-abusing clients, ability to maintain an effective working relationship with agency employees, ability to maintain a professional manner at all times and ability to maintain confidentiality. Ability to manage multi-line telephone system and other communication technologies. Bookkeeping knowledge preferred. Must possess computer skills. Must possess a drivers license and use personal automobile to travel to locations other than primary office. Qualifications
EducationHigh School (required)
Licenses & CertificationsDrivers License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) More...

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