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Counter Associate - Cleveland Ohio
Company: Painters Supply and Equipment Co. Location: Cleveland, Ohio
Posted On: 05/09/2024
Description:COUNTER ASSOCIATEBE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for Painters Supply & Equipment? - Weekday schedule 8am-5pm
- 401(k) program with company match
- Generous benefits package for full time employees:
- Medical, Dental and Vision
- Company paid life and disability insurance
- 3 weeks Paid Time Off
- Competitive compensation program
- A great work environment with career advancement opportunities!Painters Supply is seeking a Counter Associate/Representative. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.In business since 1952, Painters Supply & Equipment, Co. is a leading distributor of automotive and specialty paints, coatings, associated products and equipment in the automotive refinish and specialty coatings market. We are proud to supply our customers with world-leading products from manufacturers such as PPG, 3M and Norton. Painters Supply has expanded to more than 50 stores in 12 states, servicing over 10,000+ customers. We are seeking dedicated and talented people to help provide industry-leading service to our customers and to support our company's fast growth!Job Duties:
- Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
- Performs counter sales serving in-store customers
- Mixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)
- Reconciles inventory and stocks merchandise in store
- Provides sales support to outside sales team
- Maintains customer records and files, including accurate account setup and pricing
- Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
- Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
- Conducts self in professional manner to ensure customers' quality and service expectations are met
- Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfersAdditional Duties:
- Full knowledge to perform duties of other role functions as assigned
- Assist with inside customer service, as needed, including servicing customers and/or processing their orders
- Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
- Properly dispose of waste materials and product in compliance with Company and Governmental regulationsRequirements:Qualifications:
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