Call Center Customer Service Rep - North Canton Ohio

Location: North Canton, Ohio
Posted On: 04/18/2024

Adecco is currently assisting a local client in their search for an experienced Customer Service Rep in the NORTH CANTON area. This is a long term temporary position to last 4-6 months. There could be potential to be hired if business allows. If you meet the qualifications listed below please Apply Now!



The Customer Service Representative is responsible for supporting the customer service administrative functions along with clerical support and backup while maintaining professional customer service.



Responsibilities for this job include but are not limited to the following:

? Triage inbound phone calls and correspondence regarding new patient enrollment, enter data correctly and timely and route calls appropriately

? Place outgoing phone calls to patients to confirm order placement and delivery status

? Research required information using available resources

? Very important to maintain professionalism and patient confidentiality due to HIPPA regulations



Candidates must meet the following requirements for consideration:

• High school diploma or GED required – MUST SHOW PROOF WHEN HIRED

• Must be able to pass a drug test and background check

• Computer literacy – must be able to maneuver and document within different Windows based programs – up to possibly 5 screens at a time

• Ability to work extended hours, weekends and holidays depending on the industry demands

• Call center experience required

• Upbeat, happy personality required!

• Experience in a physician?s office or hospital is a plus

•

Pay for this position is $12/hr.



HOURS : 8am – 4:30pm Monday through Friday. Training will be from 9am-5:30pm for the first 2 weeks.



If you qualify, APPLY NOW! More...

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