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Service Lead - Durham North Carolina
Company: Lolli & Pops Location: Durham, North Carolina
Posted On: 05/09/2024
Job Details Job Location Streets at Southpoint - Durham, NC Position Type Part Time Salary Range $8.75 Description Lolli & Pops Service Lead/Keyholder Joining our team will be the sweetest decision you'll ever make! At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: - Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
- Keep your team focused on guest engagement, sampling and sharing product knowledge
- Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
- Assist in training, developing and motivating team members
- Assist the Store Manager with paperwork, ordering, inventory management
- Maintain visual and merchandising standards and ensure store cleanliness
- Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
- Be a champion of Lolli & Pops inside and outside of the store
- Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:
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