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Sales Associate - New York New York
Company: Express Location: New York, New York
Posted On: 05/18/2024
Overview About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet. The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com. Store Name Flatiron (Fifth Avenue) Responsibilities Express is seeking a Retail Sales Associate to join our team. - The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. - Key Responsibilities - Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor. -
Required Experience & Qualifications - Education: High School or Equivalent -
- Years of Experience: 0-2 of relevant job experience - minimum 6 months -
- Proficient in use of technology (iPad, registers) -
- Meets defined availability criteria, including nights, weekends and non-business hours -
- Meets physical requirements -
Critical Skills & Attributes - Previous retail experience preferred -
- Customer service skills and ability to interact with customers -
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates -
- Demonstrated collaborative skills and ability to work well within a team -
Benefits and Compensation - - Express, Inc. offers a range of benefits to help protect full-time associate's health and long-term financial security including: - |
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