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Night Auditor - Schenectady New York
Company: Doubletree Schenectady, NY Location: Schenectady, New York
Posted On: 05/09/2024
LOCATION NAME -of Schahet Hotels is seeking a Night Auditor to join our growing team. - Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, including, but not limited to, registration, checkout, and cashiering. - About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of "Best Places to Work" the past 3 years ('21, '22, '23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! - - Benefits - - Insurance
- Medical
- Dental -
- Vision
- VPS -
- PTO
- Employee Discount -
- Employee Assistance Program
- 401K w/ Match
- Life Insurance -
- Referral Bonus Program -
Responsibilities - - Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house -
- Explain and provide any promotional items to each guest checking in - -
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met -
- Cover other areas of hotel as needed -
- Document any guest accidents by completing the accident report form -
- Complete the maintenance log whenever a complaint is reported -
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm manner -
- Other duties as assigned -
Qualifications |
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