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Account Executive, Client Relationship Management & Acquisition - New York New York
Company: T-Mobile Location: New York, New York
Posted On: 05/03/2024
Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job Overview As an Account Executive, Client Relationship Management & Acquisition sales professional, you will work closely with Enterprise and/or Strategic Account Executives to help manage a large, high-value portfolio of accounts to achieve long-term success. The position will be responsible for driving incremental growth within a targeted set of accounts, developing positive relationships with our clients and creating & executing long-term strategic account plans with ENT and/or STR CPE's. This role will require enterprise solution-selling experience to develop white-space opportunities that solve our customers' business problems, protect and grow our revenue in assigned accounts through base management efforts and reduce account churn. This role will reside in the field, set and run customer sales appointments, as well as work cross-functionally to sell and service our customers. ****This is a hybrid position with an expectation of 2-3 days per week in the office for team collaboration.***Job Responsibilities: - Identify customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile products and services fully.
- Develop an account strategy to maintain and grow the business by deepening your understanding of the account's position in the market, its product/service, its differentiation points, and its competitive landscape.
- Monitor, share, and act on sales activity and metrics specific to the customer.
- Develop positive relationships with customers across the account and identify business problems that can be solved with our solutions and products.
- Regularly meet with clients and partners to develop strategy and outcomes while forming relationships, establish EBCs, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged regularly and optimally.
- Lead account input and feedback for all projects with detailed outcomes and timelines.
- Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers' problems.Education:
- High School Diploma/GED (Required)
- Bachelor's Degree (Preferred)Work Experience:
- 4-7 years of B2B Field Sales Experience, preferably with Fortune 1K accounts. (Required)
- 2-4 years of Telecom, Software, or Technology experience (Required)Knowledge, Skills, and Abilities:
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