Customer Service Representative - Rochester New York

Company: TEKsystems
Location: Rochester, New York
Posted On: 05/01/2024

One of the top healthcare providers in the area is hiring for...
Customer Service Representative
Financial Case Manager
Description:

• 
  Assess under and uninsured patient and families for community, urgent and chronic care health care coverage and payer opportunities. This may include NYS/ other state, federal entitlement programs, and community -based programs
  
  
• 
  Review self-pay census to identify under and uninsured
  
  
• 
  Receives referrals from community agencies and internal health care team members
  
  
• 
  Initiates contacts with patient/family/representative to assess necessary assistance and prioritization of needs
  
  
• 
  Maintains reports, provide necessary documents and data by deadlines and upon request of supervision
  
  
• 
  Documentation according to policies and procedures, and in the patient medical record for all patients
  
  
• 
  Understanding of the verification process through insurance websites, and basic understanding of PFS billing process
  
  
• 
  Obtain RGHS release of information, completion of Medicaid application, necessary Department of Social Services forms, explain Medicaid and FINA processes, and follow-up needs.
  
  
• 
  Attends appointments at DSS and or other agencies with/or to represent patients as appropriate
  
  
• 
  Assist and facilitate in obtaining necessary Medicaid or health program eligibility documents; Community Outreach to obtain documentation, as necessary
  
  
• 
  Upholds HIPPA and RGHS policies and procedures throughout process
  
  
• 
  Completes clear action plans, prioritization of case load to move each case to closure
  
  
  About TEKsystems:
  We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. More...

      

  ---

  Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.

  ---