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Associate Account Manager, Pharmacy Product - New York New York
Company: PROGYNY Location: New York, New York
Posted On: 04/25/2024
Thank you for considering Progyny!As the Associate Account Manager, Pharmacy Product, you will provide operational support on pharmacy program initiatives and tactical management on day-to-day operations. You will work cross functionally across the organization with Operations, Member and Provider Services, Provider Account Management, and Finance. You will build and manage the relationships with our external specialty pharmacies. You will be responsible for the continued operations of Progyny Rx and executing upon the strategic initiatives to drive superior member experiences, increased operational efficiency, and financial performance.What you'll do... - Serve as a liaison while establishing and maintaining relationships between Progyny Rx and multiple stakeholders such as internal departments, pharmacies and providers.
- Provide consistent, thorough, and accurate communication across key stakeholders and vendor accounts.
- Work cross-functionally with sales, client account management, business intelligence, member services, marketing, and finance to address the variety of needs for multiple stakeholders
- Monitor product KPI and manage to ensure compliance across the specialty pharmacy network.
- Analyze claims and operational data to determine inefficiencies and/or product metrics to provide insight and guidance to Progyny leadership.
- Collaborate with internal departments and external vendors to facilitate resolution and root cause analysis for cross-functional operational abrasions.
- Execute on administrative duties include tracking, reporting and special projects
- About you...
- 1-3 years of experience in operations analytics or operations management
- * Bachelor's degree in business administration, health care administration, or analytics preferred
- Experience working in the Healthcare Industry and specialty pharmacy, is a plus
- Strong Excel skills and ability to efficiently work with large volumes of data and pivot tables
- Demonstrated ability to be adaptive and inquisitive, natural problem solver
- Excellent communication and interpersonal skills
- Must be comfortable working independently in a fast-paced environment with time- management skills, attention to detail, and demonstrated ability to multitask
- Must be driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with othersAbout Progyny:Progynyis a transformative fertility, family building and women's health benefits solution, trusted by the nation's leading employers, health plans and benefits purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits.Headquartered in New York City, Progyny has been recognized for its leadership and growth. Come join a company that has been recognized by CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times, INC. 5000, Inc Power Partners and Crain's Fast 50 for NYC.Our perks:
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