Senior Director Consumer Operations - Paterson New Jersey

Company: VirtualVocations
Location: Paterson, New Jersey
Posted On: 05/19/2024

A company is looking for a Senior Director, Consumer Business Operations.



Key Responsibilities:

Develop and execute a comprehensive sales operations program
Build, mentor, and lead high-performing sales and customer success teams
Define, document, and refine sales and customer success processes for efficiency and effectiveness


Required Qualifications:

Bachelor's degree required, Master's degree or MBA preferred
10+ years of experience in sales/revenue operations leadership
Strong understanding of call routing, optimization, and quality control in a sales-focused call center
Experience leading analytical projects and guiding decision-making based on data analysis
Scalability-minded with a drive for continuous improvement More...

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