Client Support Representative - Paterson New Jersey

Company: VirtualVocations
Location: Paterson, New Jersey
Posted On: 05/19/2024

A company is looking for a Client Performance Representative.



Key Responsibilities:

Interact with internal and external customers to provide information on products and services
Provide Level 1 support and triage tickets appropriately
Document incident status and resolution, communicate updates to customers


Required Qualifications:

1-3 years of relevant work experience in business administration and customer service
Working knowledge of basic hardware and software products
Ability and desire to learn corporate-specific applications and technology
Good analytical skills and ability to solve problems
Motivated to work in a team environment and thrive in a fast-paced role More...

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