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Windows Engineer, Hybrid, West Orange - Oceanport New Jersey
Company: RWJBarnabas Health Corporate Services Location: Oceanport, New Jersey
Posted On: 05/04/2024
Job Overview:The Server Engineer is responsible for supporting the server infrastructure in our assigned datacenters, data rooms and other areas as deemed necessary. They will schedule upgrades, installations and maintenance with customers and peers and participate in scheduled or non-scheduled off-hours infrastructure upgrades and emergencies. The Server Engineer will proactively monitor the computing infrastructure and provide any recommendations to management and peers for improvements, innovation or remediations, providing excellent customer service with compassion, empathy and a consistent supportive attitude. Qualifications:Required: A minimum of 5 years experience in Information Technology and Services in the related area.Basic to intermediate knowledge of Windows Operating Systems both Server and Desktop and or Linux/Unix Operating Systems. A good understanding and working knowledge of the VMware Hypervisor and related technologiesA good understanding of server hardware in a datacenter setting (Traditional, Converged and Hyper-converged computing platforms)Server Engineer should have a basic understanding and ability to use scripting technologies for automation and reportingUnderstanding of Information Technology Security best practicesPreferred: Bachelor s degree preferred. Certification or equivalent may be substituted for a BA degree.Experience in Healthcare field helpful, but not requiredWindows Server and Desktop and/or Linux/Unix Operating Systems , VMware vSphere, Citrix, Active Directory, general networking concepts, powershell, Converged and Hyper-converged computing platformsScheduling Requirements: Monday-Friday, normal business hoursParticipate in mandatory on-call rotation in a 24x7 computing environment Essential Functions: Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAsParticipate in monthly security patching for computing environmentTroubleshoot infrastructure and related technologies by reviewing logs and error messagesTroubleshoot with peers and customers on application related issues. Functions as an escalation point for application admins and second level support in troubleshooting complex system issues. Update Operating Systems (Windows, Linux/Unix)Assist Vendors, Customers and Peers with remote access needsFollow and execute defined runbooks and documentation for Disaster recovery eventsSystem DecommissionsInfrastructure installsApplication patchingMonitor infrastructure via monitoring toolsets Review Infrastructure and Application Architecture documentation and workflows to gain a broad understandingFollow defined Change Management policies and proceduresAttend daily, weekly and monthly team meetingsAttend project or troubleshooting calls to address issues or tasksUnderstanding of Enterprise NetworksOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Benefits and Perks: |
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