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Sr. Director, Network Operations - Princeton New Jersey
Company: Disability Solutions Location: Princeton, New Jersey
Posted On: 05/03/2024
Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .Summary:We are seeking a highly skilled and experienced Sr. Director of Network Operations to oversee and manage the daily operations and delivery of our global network infrastructure. This pivotal role involves leading a dynamic team and managing a major third-party service provider relationship to ensure optimal network performance, minimal downtime, and meeting the evolving capacity needs of our business.Key Responsibilities: - Operational Management: Oversee the daily operations of the global network infrastructure, ensuring high reliability and performance.
- Delivery: Supervise the timely delivery and installation of network services by aligning and prioritizing delivery to business needs.
- Service Provider Oversight: Efficiently manage the relationship with the third-party service provider, ensuring they meet contractual obligations and service expectations.
- Performance Monitoring: Regularly monitor network performance, implementing strategies to minimize downtime and optimize capacity.
- Incident Management: Lead and coordinate rapid response to network incidents, ensuring swift resolution and minimal impact on business operations.
- Continuous Improvement: Drive continuous improvement initiatives in network operations, focusing on reliability, scalability, security, and efficiency.
- Stakeholder Communication: Liaise with internal stakeholders to align network operations with business needs and to report on network performance.
- Budget Management: Oversee the operational budget for network operations, ensuring cost-effective resource allocation.
- Compliance and Best Practices: Ensure compliance with industry standards, cybersecurity and best practices in network operations.
- Vendor Management: Negotiate and manage contracts with vendors and service providers.Leadership Responsibilities:
- Identify operational gaps and problems and build support for initiatives including cross-functional initiatives that address these important needs.
- Define the operational vision and strategy that guides tower leads and service provider to continuously improve in efficiencies.
- Leverage your breadth and depth of knowledge of work outside own function and deep expertise in own functions to deliver superior business value.
- Collaborate with other leaders within same and other functions to identify opportunities for process improvement and innovation.
- Responsible for the direct management of the network operations team and service provider including results/outcomes, goal-setting, performance management, coaching.
- Provide leadership guidance on decisions related to team hiring, performance reviews, promotions, and compensation actions.Qualifications:
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