Student - First Gen Student Catalyst (Summer position) - Hooksett New Hampshire

Company: Southern New Hampshire University
Location: Hooksett, New Hampshire
Posted On: 04/17/2024

Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.The opportunitySouthern New Hampshire University is seeking an individual to serve as a Penmen First Scholars Program Student Catalyst. Student Catalysts will assist in creating and implementing engaging programming and events for first-generation college students and supporting faculty/staff. In addition to peer-to-peer support, Student Catalysts will foster connections and advocate for the needs of first-generation students. Student Catalysts will also create content development for social media platforms, monthly newsletters, and will aid the Penmen First Scholars Program in a series of marketing activities that range from creating bulletin boards to representing the office at tabling events.Duties and Responsibilities are unique for each role but include:

• Assist in the creation and implementation of passive programming and events for first-generation college students (face-to-face and virtual) which will focus on:
  • Encouraging connection with other first gen students and faculty/staff.
  • Fostering a supportive and inclusive environment to actively engage.
  • Increasing awareness and advocating for the unique needs and experiences of first-generation students.
  • Assist in providing content for social media channels and departmental communications (Penmen First Scholars Program newsletter, monthly email, etc.)
  • Provide mentorship and support to Penmen First Scholars through one-on-one mentoring sessions and group mentoring opportunities to help them navigate academic and social challenges.
  • Create flyers and other promotional materials for events/programs
  • Represent the office at outreach events including new-student orientation, Admissions events, presentations and training sessions
  • Assist in all aspects of customer service including answering phones, greeting guests, responding to the Penmen First Scholars Program email
  • Collect and analyze data on student participation, satisfaction, and outcomes to inform program improvements and enhancements.
  • Assist in peer leading within First-Gen learning communities
  • Complete other tasks as assigned by department leadership (this may include shopping for events, research, budget assistance, serving as a liaison, general office clean-up and a wide variety of administrative tasks)Minimum Qualifications:
    • Enrollment in an Undergraduate program at SNHU (at least a sophomore)
    • On-Campus student
    • Passion for working with first-generation students
    • Working knowledge in concepts related to first-generation students and on-campus student resources that are available to those students
    • Must be willing to work collaboratively with others and be flexible regarding assigned tasks
    • Knowledge of basic computer/technology skills (word, excel or equivalent, google docs, Canva, video/digital imaging, etc.)
    • Knowledge of basic social media skills (Instagram, TikTok, etc.)
    • Ability to maintain privacy
    • An interest in advancing the mission of the Penmen First Scholars ProgramPreferred Qualifications:
      • Work study eligibleLearning Outcomes are unique for each role but include:
        • Increased knowledge of academic resources available on campus, including access to social resources such as student clubs, organizations, and support networks.
        • Increased social skills necessary for building relationships, collaboration, and effective teamwork.
        • Increased knowledge of event planning
        • Improved public speaking/facilitation skills
        • Increased ability to use and leverage social media
        • Increased ability to recognize and celebrate the positive traits and characteristics associated with being a first-generation college student.
        • Increased scope of knowledge about diversity, equity and inclusion
        • Increased customer service skills (phone, email and face-to-face greetingWe believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
          
          
          
          
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