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Director - UX Content Strategist - Remote - Jackson Mississippi
Company: KPMG Location: Jackson, Mississippi
Posted On: 04/25/2024
Business Title: Director - UX Content Strategist - Remote Requisition Number: 111954 - 49 Function: Business Support Services Area of Interest: State: MS City: Jackson Description: Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking an UX Content Strategist to join our Digital Nexus technology organization. This is a remote work opportunity. Responsibilities: -
Experiment with new AI tools and techniques in content creation and management, including testing and learning from new AI-driven content platforms and tools; develop strategies for voice search and AI-driven conversational interfaces, like chatbots or virtual assistants, creating content that is optimized for spoken language and understanding nuances of conversational AI -
Contribute to training and managing AI models with the right data to ensure that the generated content is relevant, accurate, and aligns with the brand's voice and objectives; stay up to date with regulations and laws regarding data privacy, AI, and digital content -
Develop user personas and tailor content to address specific user segments, ensuring a personalized and relevant experience; conduct user research to understand audience needs, preferences, and behaviors, translating insights into actionable content strategies; utilize data and analytics to measure content performance and make data-driven decisions to optimize the user experience -
Create and maintain a content calendar to ensure timely delivery of high-quality content; optimize content for search engines and implement SEO best practices; collaborate with internal stakeholders to ensure consistent brand messaging and voice across all content -
Manage consistent and well-formed taxonomy across all enterprise platforms, including navigation and tagging, while also collaborating with UX/UI designers to contribute to the information architecture of digital products; provide guidance and support to content creators, including writers, designers, and videographers -
Define and manage Content governance activities to ensure continuous engagement of various stakeholders in terms of their feedback, contributions, and inputs into ongoing Content initiatives; work closely with firm's practice Content and Knowledge Managers for various practices to ensure there is a strategy for consistent creation, management and sharing of content with appropriate quality, accessibility, and efficient collaboration among the constituents Qualifications: |
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