Customer Success Team Manager - Saint Paul Minnesota

Company: VirtualVocations
Location: Saint Paul, Minnesota
Posted On: 05/21/2024

A company is looking for a Customer Success Team Manager.



Key Responsibilities:

Proactively mentor and guide team members to drive product adoption and success with Atlassian solutions
Identify opportunities and risks across the team and customers
Develop collaborative programs and partnerships with other teams


Required Qualifications:

8+ years in Customer Success or related field within an Enterprise SaaS company
3+ years of people management experience in a remote environment
Experience coaching teams to drive adoption and reduce churn
Experience building Customer Success strategies within a Cloud environment
Experience with industry tools such as Gainsight, Salesforce, Tableau More...

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