Field Technical Trainer Applications Specialist - Detroit Michigan

Company: Orion Talent
Location: Detroit, Michigan
Posted On: 04/28/2024

Position Details:
--- Title: Field Technical Trainer Applications Specialist
--- Location: Detroit, MI or within 1 hour of a major airport in Michigan
--- Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
--- Benefits: Health/Dental/Vision insurance, PTO.
--- Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday - Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
--- Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
--- Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
--- Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
--- Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
--- Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
--- Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
--- Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
--- 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
--- Ability to convey material to large audiences in a seamless, coherent manner. More...

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