Healthcare Operations Manager - Boston Massachusetts

Company: Vpne Parking Solutions
Location: Boston, Massachusetts
Posted On: 05/13/2024

Overview:Aloha Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. Alohas parent company, VPNE, has been collaborating with the worlds finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand all while working at the worlds most prestigious healthcare institutions.Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse?If so, you belong at Aloha. We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients hospitals perform at the highest levels.Apply today to jump-start your future!Responsibilities:Attract and retain impressive people providing exceptional service to all TuftsUnderstand Clients Definition of Success, deliver it and present it in very impressive manner at every opportunity.Proactively work to anticipate and deliver clients expectationsWork with the client to ensure ongoing hospital compliance of policiesMeet with clients regularly to demonstrate VPNEs impressive partnershipMaintain client service plans and execute tasks ahead of schedule.Review general ledger monthly, work with Aloha Director to generate client invoices, and work with Finance to ensure client packages meet clients deadlines.Complete dashboards or any other customized client or executive report where applicable and submit to stakeholders on schedule (Monthly, Quarterly etc).Constantly work to improve relations with Tufts HR and expedite hiring and processing of appropriate paperwork.Consistently maintain high service levels that exceed client needs.Regularly perform safety audits for all services lines and work closely with Training and Development to proactively reduce incidents.Serve as point of contact for any customer complaint/employee recognition and ensure customer satisfaction.Ensure annual evaluations/reviews are proactively done on all Tufts healthcare employees.Qualifications:The General Manager will lead by example through the following ways:Professionalism and IntegritySharp appearanceStrong organization and work ethicExcellent communicationAvailabilityCoaching with kindnessTeam LeadershipCollaboration with other internal department and client(s)#AlohaHC343by Jobble More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.