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Assistant Manager - Retail - Barnstable Massachusetts
Company: Verizon Location: Barnstable, Massachusetts
Posted On: 05/03/2024
When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.What you'll be doing...You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you'll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You'll create a superior in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services. - Leading your team by resolving customer issues and assisting with customer transactions.
- Inspiring, training, and coaching your team to deliver an exceptional customer experience.
- Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas.
- Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
- Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
- Managing store merchandising and planogram compliance in accordance with company expectations.
- Completing store opening and closing activities.What we're looking for...You're a confident leader who collaborates with others to achieve results. You're equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment, and provide feedback so your team can develop and grow. You effectively manage multiple priorities simultaneously, but still ensure you provide attention to every detail - and every person.You'll need to have:
- Associate's degree or two or more years of work experience.
- Three or more years of relevant work experience.
- Willingness to work evenings, weekends and holidays.
- Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods.Even better if you have:
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